We use cookies so that Overwatch works for you. By using our website, you agree to our use of cookies. Read more

OVERWATCH RESEARCH LIMITED - COOKIES POLICY

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies and similar tools to improve performance and enhance your user experience whilst using the platform through which you may access the our Overwatch Research software platform: https://app.overwatchresearch.com (the Site).

We do not currently use any cookies on our general public facing site www.overwatchresearch.com.

This policy should be read together with our Privacy Policy https://overwatchresearch.com/legal/privacy-policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

By continuing to use the Site, you agree to our use of cookies.

WHO WE ARE

Our Sites are generally operated by Overwatch Research Limited (we, us or our), a limited company registered in Northern Ireland with company number NI645015 and having its registered office 18 Ormeau Avenue, Ormeau Baths, Belfast, Northern Ireland, BT2 8HS.

We generally use cookies and similar tools to improve performance and enhance your user experience whilst using the Site, and uses cookies or similar tools, in relation to those parts of the Site relating to the Overwatch Service for similar purposes.

WHAT ARE COOKIES?

Cookies are text files which a website may put on your computer or other device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or similar files can also do the same thing. The term "cookies" is used in this policy to refer to all files that collect information in this way.

Cookies serve many functions. For example, they can help analyse how well the website is performing, to remember your username and preferences, or even allow recommendations to be made regarding content we believe will be most relevant to you.

Personal information can contain certain personal information - for example, if you click to "remember me" when logging in, a cookie will store your username. Most cookies won't collect information that identifies you and will instead collect more general information such as how users arrive at and use the website, or a user's general location.

WHAT SORT OF COOKIES DOES THE SITE USE?

We only use cookies which are essential or strictly necessary for the operation of the Site. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of our support services. As the cookies are strictly necessary you cannot opt out of their use.

Cookies can be either first-party or third-party cookies. A first-party cookie is set by the website being visited and a third-party cookie is set by a different website.

Third-party cookies will be governed by their own terms and privacy policies, so you should read these. Please note that we have no control over third party cookies.

INDIVIDUAL COOKIES

We do not use 'Session ID Cookies', which allow us to track your actions during a single browsing session, but do not remain on your device afterwards, and only use 'Persistent Cookies', which remain on your device between sessions, for the purposes outlined below.

We may also collect and store personal data on your computer or other device using application data caches and browser web storage (including HTML 5) and other technology.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Provider Cookie First-Party or Third-Party Usage
sentry.io amplitudeidba62b82db20ab8dc707875f4534366c1sentry.io Third-Party Cookie set by third party Sentry.io
sentry.io _ga Third-Party Cookie set by third party Sentry.io
sentry.io gsID Third-Party Cookie set by third party Sentry.io
sentry.io __stripe_mid Third-Party Cookie set by third party Sentry.io
sentry.io _gcl_au Third-Party Cookie set by third party Sentry.io
intercom intercom-session-l2214iwu Third-Party Session credential to authenticate with Intercom for support services
Intercom intercom-session-p1eswo94 Third-Party Session credential to authenticate with Intercom for support services
overwatchresearch.com overwatch_session First-Party Overwatch login session token
overwatchresearch.com XSRF-TOKEN First-Party Stores the current CSRF token in an encrypted XSRF-TOKEN cookie

DO WE TRACK WHETHER USERS OPEN OUR EMAILS?

Emails from us may contain a single, campaign-unique "web beacon pixel" to help us determine whether our emails are viewed and verify any clicks through to links or advertisements within the email.

This information may be used for purposes including determining which emails are more interesting to users, to query whether users who do not view emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

UPDATES TO THIS POLICY

If we make any material update to this Cookies Policy, we will notify you. Otherwise, you should check this policy whenever you use our Site to ensure you are happy with its content at that time, as it will be binding upon you without further notice.

This version one of our cookies policy was last updated on 18 November 2021. Historic versions can be obtained by contacting us.